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Enforcement or court caseHealthMediaTexasConfirmed

Texas Attorney General investigates Meta AI Studio and Character.AI over therapy claims

See how this story connects

Source: Texas Attorney General

Texas Attorney General Ken Paxton opened an investigation on 18 August 2025 into AI chatbot platforms, including Meta AI Studio and Character.AI, for possibly deceptive practices and for presenting themselves as mental health tools. His office said bots posed as licensed professionals while user conversations were logged and used for advertising and model development. It issued civil investigative demands and said the probe follows an earlier SCOPE Act investigation of Character.AI.

Why it matters

Chatbot companies serving Texas users, children among them, faced state consumer-protection scrutiny over mental health claims and over how they use conversation data.

When
18 Aug 2025
ID
WTA-N-2025-0157
Where
Texas
Who
Texas Attorney General, Meta, Character.AI; Ken Paxton
Authority
Texas Attorney General
Target
Meta AI Studio; Character.AI
Action
investigation; civil investigative demands
Status
open · Enforcement ledger

Summary by wheresthe.ai, from Texas Attorney General. Checked against the source on 9 Oct 2026.

Read the original at Texas Attorney General

Source copy: download the page as saved on 18 Oct 2026 (PDF). Also held by the Internet Archive.

Earlier in this Storyline: What led hereTexas settles with Pieces Technologies over accuracy claims for hospital generative AI

Cite this story

WTA-N-2025-0157: “Texas Attorney General investigates Meta AI Studio and Character.AI over therapy claims.” wheresthe.ai, 18 Aug 2025. https://wheresthe.ai/d/us-tx-ag-meta-characterai-chatbot-probe-2025-08/ (source: Texas Attorney General).

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