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Enforcement or court caseHealthTexasConfirmed

Texas settles with Pieces Technologies over accuracy claims for hospital generative AI

See how this story connects

Source: Texas Attorney General

Texas Attorney General Ken Paxton announced a settlement on 18 September 2024 with Pieces Technologies, a Dallas company whose generative AI summarised patients’ conditions for staff at at least four major Texas hospitals. His office found that Pieces’ advertised ‘severe hallucination rate’ of under 1 per 100,000 was likely inaccurate. Pieces agreed to give accurate figures for its products’ accuracy and to make sure hospital staff understand how far to rely on them.

Why it matters

Vendors of clinical generative AI learned that a state attorney general would hold them to the accuracy and hallucination figures they publish to hospital buyers.

When
18 Sep 2024
ID
WTA-N-2024-0013
Where
Texas
Who
Texas Attorney General, Pieces Technologies; Ken Paxton
Authority
Texas Attorney General
Target
Pieces Technologies
Action
settlement
Status
settled · Enforcement ledger

Summary by wheresthe.ai, from Texas Attorney General. Checked against the source on 9 Oct 2026.

Read the original at Texas Attorney General

Source copy: download the page as saved on 18 Oct 2026 (PDF). Document the source offers: document 1 (PDF). Also held by the Internet Archive.

Next stop on this Storyline: What happened nextTexas Attorney General investigates Meta AI Studio and Character.AI over therapy claims

Cite this story

WTA-N-2024-0013: “Texas settles with Pieces Technologies over accuracy claims for hospital generative AI.” wheresthe.ai, 18 Sep 2024. https://wheresthe.ai/d/us-tx-ag-pieces-technologies-settlement-2024-09/ (source: Texas Attorney General).

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