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Storylines / Organisation

Character.AI

5 developments involving Character.AI in 3 countries and bodies. The most recent is Character.AI and Google agree to settle lawsuits over teen suicides and self-harm, 7 Jan 2026.

KeyStoryAlso on another Storyline

  1. Enforcement or court caseMediaUS
    Character.AI and Google agree to settle lawsuits over teen suicides and self-harm

    These cases end without a ruling on product-liability claims against companion apps, and similar suits against OpenAI continue.

    Also on Children, companions and deepfakes

    Source, source copy (PDF, saved 18 Oct 2026)

  2. Rule changeMediaCalifornia
    California enacts SB 243 with safeguards for users of companion chatbots

    Companion chatbot operators serving Californians, including Character AI and Replika, must run self-harm protocols and report referral data to the state.

    Source, source copy (PDF, saved 18 Oct 2026)

  3. Enforcement or court caseMediaUS
    FTC orders seven firms to explain how AI companion chatbots protect children

    Alphabet, Meta, Instagram, OpenAI, Snap, xAI and Character Technologies must tell the FTC how they test companion chatbots for harm, limit risks to minors and use conversation data.

    Also on Children, companions and deepfakes

    Source, source copy (PDF, saved 18 Oct 2026)

  4. Enforcement or court caseHealthTexas
    Texas Attorney General investigates Meta AI Studio and Character.AI over therapy claims

    Chatbot companies serving Texas users, children among them, faced state consumer-protection scrutiny over mental health claims and over how they use conversation data.

    Source, source copy (PDF, saved 18 Oct 2026)

  5. Enforcement or court caseMediaUS
    Mother sues Character.AI and Google over her 14-year-old son’s death

    Companion chatbot makers faced product liability claims over harm to minors, and Character.AI changed its service for under-18 users within two months.

    Also on Children, companions and deepfakes

    Source, source copy (PDF, saved 21 Oct 2026)