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Latest / Finance

Rule changeFinanceEUConfirmed

EU consumer credit law gives borrowers human review of automated credit checks

See how this story connects

Source: EUR-LexAlso reported by Schoenherr, Abreu Advogados

Directive (EU) 2023/2225 on consumer credit was signed on 18 October 2023, after Parliament adopted it on 12 September and the Council on 9 October. Article 18 lets a consumer whose creditworthiness is assessed with automated processing of personal data obtain human intervention, a clear explanation of the assessment’s logic, and a review of the decision. It bars use of data from social networks; member states must transpose it by 20 November 2025 and apply it from 20 November 2026.

Why it matters

Lenders scoring EU consumers with automated models must explain the logic, let applicants contest the result and have a person review it.

When
18 Oct 2023
ID
WTA-N-2023-0102
Who
European Parliament, Council of the European Union

Summary by wheresthe.ai, from EUR-Lex and the reporting credited above. Checked against the source on 9 Oct 2026.

Read the original at EUR-Lex

Source copy: download the page as saved on 18 Oct 2026 (PDF). Also held by the Internet Archive.

Next stop on this Storyline: What happened nextEU adopts new Product Liability Directive covering software

Cite this story

WTA-N-2023-0102: “EU consumer credit law gives borrowers human review of automated credit checks.” wheresthe.ai, 18 Oct 2023. https://wheresthe.ai/d/eu-consumer-credit-directive-automated-assessment-2023-10/ (source: EUR-Lex).

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