Latest / Frontier models and safety

Enforcement or court caseFrontierMediaItaly EUConfirmed

Italy’s data protection authority orders OpenAI to stop processing Italian users’ data

See how this story connects

Italy’s Garante per la protezione dei dati personali ordered OpenAI on 30 March 2023, announced on 31 March, to stop processing Italian users’ personal data with immediate effect, and opened an inquiry into ChatGPT. It cited no legal basis for mass collection of personal data to train the models, no information notice to users, inaccurate outputs about people and no age check for users under 13. OpenAI restored access in Italy on 28 April after adding a privacy notice, an opt-out from training for Europeans and age confirmation at sign-up.

Why it matters

Every developer offering a chatbot in the EU learned that GDPR regulators could halt a service over training data and age checks, and OpenAI changed its privacy controls across Europe in response.

When
31 Mar 2023
ID
WTA-N-2023-0024
Who
Garante per la protezione dei dati personali, OpenAI
Authority
Garante per la protezione dei dati personali
Target
OpenAI
Action
processing stop order
Status
lifted April 2023 · Enforcement ledger

Summary by wheresthe.ai, from Garante per la protezione dei dati personali and the reporting credited above. Checked against the source on 9 Oct 2026.

Source copy: download the page as saved on 18 Oct 2026 (PDF). Also held by the Internet Archive.

Next stop on this Storyline: Led toItaly’s data protection authority fines OpenAI €15m over ChatGPT

Cite this story

WTA-N-2023-0024: “Italy’s data protection authority orders OpenAI to stop processing Italian users’ data.” wheresthe.ai, 31 Mar 2023. https://wheresthe.ai/d/it-garante-chatgpt-temporary-limitation-2023-03/ (source: Garante per la protezione dei dati personali: press release of 31 March 2023).

Spotted an error? Email [email protected].