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India’s NPCI launches Hello! UPI for voice payments in Hindi and English

See how this story connects

Source: National Payments Corporation of IndiaAlso reported by DT Next

RBI Governor Shaktikanta Das launched Hello! UPI, built by the National Payments Corporation of India, at the Global Fintech Fest in Mumbai on 6 September 2023. It lets users make UPI payments by voice through UPI apps, phone calls and connected devices, confirming each payment with their UPI PIN. NPCI built the Hindi and English payment language models with the government’s Bhashini programme and AI4Bharat at IIT Madras, with more Indian languages to follow.

Why it matters

India’s national payments system added AI voice commands to UPI, so people who cannot read or type in English can start payments by speaking.

When
6 Sep 2023
ID
WTA-N-2023-0136
Where
India
Who
National Payments Corporation of India, Reserve Bank of India, Bhashini, AI4Bharat, IIT Madras; Shaktikanta Das

Summary by wheresthe.ai, from National Payments Corporation of India and the reporting credited above. Checked against the source on 9 Oct 2026.

Read the original at National Payments Corporation of India

Source copy: download the page text as saved on 18 Oct 2026 (PDF). Also held by the Internet Archive.

Cite this story

WTA-N-2023-0136: “India’s NPCI launches Hello! UPI for voice payments in Hindi and English.” wheresthe.ai, 6 Sep 2023. https://wheresthe.ai/d/in-npci-hello-upi-conversational-payments-2023-09/ (source: National Payments Corporation of India).

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