Five9 to acquire Level AI for about $325 million
See how this story connectsFive9, which runs a cloud platform for customer experience, has agreed to acquire Level AI, an AI-native platform for the customer journey. The deal values Level AI at about $325 million, to be paid in cash from Five9’s balance sheet. The Five9 board approved it unanimously, and the transaction is expected to close in 2026, subject to closing conditions.
Why it matters
Contact centres still on premises or on other clouds can adopt Level AI’s applications as standalone products, and they will be available to Five9’s more than 4,000 customers.
- When
- 5 Nov 2026
- ID
WTA-N-2026-0753- Where
- California
- Who
- Five9, Level AI; Amit Mathradas, Ashish Nagar
Summary written with AI by wheresthe.ai, from Five9 and the reporting credited above. Checked against the source on 5 Nov 2026.
Source copy: saved on 5 Nov 2026 to check this story and not republished, because the text belongs to its publisher. Also held by the Internet Archive.
Cite this story
WTA-N-2026-0753: “Five9 to acquire Level AI for about $325 million.” wheresthe.ai, 5 Nov 2026. https://wheresthe.ai/d/us-ca-five9-to-acquire-level-ai-for-about-325-million-2026-11/ (source: Five9).
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